Archive for the ‘Service’ Category

I received this funny comic and it got me thinking…..

I have often wondered how a relationship between specialist (Web, designer, programmer, etc.,) can sometimes turn into the customer believing they understand everything better than the specialist, and how to do it.

This is when phrases like:

“Couldn’t you just..”

“All you have to do..”

“It should be pretty simple..”

“Can’t we make it really simple on the screen? Why would that be more work to do it all behind the scenes?”

become more, and more common.

Problem? I don’t know.

Anyone who doesn’t purchase extended warranty from Apple for their Macs needs to read this.

I put a lot of time on my 15″ Macbook Pro. An average of 8-10 hours a day. Every day. The last 3 years since I switched back to Mac (since we all started on Apples in elementary school) have been incredible. No longer have I been tied up dealing with Windows to do the smallest things like connect a new camera to get a photo to fight with drivers. For the most part Mac just works, gets out of the way and let’s you focus on the task at hand.

Then, there was the day the music died. November 16th, 2009, for me, to be exact. I remember it, like it was yesterday. I am working at the office, no problems. Arrive at a clients, and the screen won’t turn on. Try to reboot, no luck. Everything seems to be turning on, except the screen. Strange.


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